I am so sick and tired of Spectrum, and frustrated that I paid for 15 months of Norton protection. I am home, and after speaking to Spectrum upon my return, was promised a credit on my account for the 8 days, I had no phone or Internet.
I was told that it should show up on my account at the beginning of this week. I tried to get into my account, and Norton blocked it, saying my connection is not private. I am using Spectrum, to get into my Spectrum account, and it had better be private. I pay enough money for it.
So do I contact Spectrum again, and ask what it going on with our WIFI, it says secured on my WIFI drop down box, and if so why I can’t get into it.
One frustrated lady who is trying to catch up after being away for 10 days.