Hubby has been trying to win the Publishers Clearing House big prize, and kept up with their emails. That was fine.
Then they sent him an envelope with lots of products in it. He bought one without me even seeing what it was. This was weeks ago, and it has just arrived.
It looked a load of crap, made in China, and they wanted $16.
I checked on the product, link below, and you can see on Amazon, almost half the price with free shipping. I read the first page of reviews, and all but one were 1 star.
So I phoned PCH, and spoke to a call center. I had a really hard job understanding the gentleman. I explained my husband’s age, and that I didn’t know he had bought this, and it needed to be returned. He asked why, and I said that I write all the checks, and this is a product that an 85 year old will never use.
I asked for the returns address, and he gave it to me. He said that it could take up to 4 weeks for it to be processed. I said that was fine, and did I need a confirmation number. He said the order number is sufficient. So I am going to copy both the invoice, and the payment slip, and send the originals back to them.
I am pleased that they did this for us, as hubby didn’t want it, but thought it would increase his chances of winning, even though I had said not to order anything from them.