I am extremely happy to say that sending all the photos, 5 in all, I finally woke up to a refund of the cost of my product, in my PayPal account.
We have to be on top of everything to get what is rightfully ours.
They didn’t ask for the other product back, so I will check with my friends to see if their husbands use it. Hubby is set in his ways so I have ordered the Jovan Musk from Amazon. Up until now they have always sent the correct product.
Again, I am so pleased I didn’t have to go to the store, print off labels, go to the Post Office, as this wasn’t my fault.
They came through after effort on my end, but it was certainly worth it.