I wrote at the beginning of the week that I had phoned the dermatologist, and could only leave a message on the answer machine. It promised a call back. I then got an email from them confirming our appointments on Monday. I replied to it, that I had already cancelled via the answer machine, and that we would not be going. I also phoned, and left a second message.
This morning still nothing, and we have to give 48 hours prior to cancellation, so I phoned, and left a third message.
Five minutes ago I got a phone call from the dermatologist office, and I asked if it was a finally call back after the 3 message, and email I had sent them. The answer was ‘No, we are calling to confirm your appointments’.
I was polite, but had to ask if they listen to their answer machine, and check their messages. She couldn’t answer it. I told her that my husband is 86, with 5 chronic illness, so we are only going to his specialists for those. I asked to have it in 6 weeks time, as it is only a 6 monthly checkup, so it will be the middle of June.